2004-08-17 09:44:36 +02:00
|
|
|
/**
|
2004-11-03 00:37:00 +01:00
|
|
|
* $RCSfile$
|
|
|
|
* $Revision$
|
|
|
|
* $Date$
|
|
|
|
*
|
|
|
|
* Copyright 2003-2004 Jive Software.
|
|
|
|
*
|
|
|
|
* All rights reserved. Licensed under the Apache License, Version 2.0 (the "License");
|
|
|
|
* you may not use this file except in compliance with the License.
|
|
|
|
* You may obtain a copy of the License at
|
|
|
|
*
|
|
|
|
* http://www.apache.org/licenses/LICENSE-2.0
|
|
|
|
*
|
|
|
|
* Unless required by applicable law or agreed to in writing, software
|
|
|
|
* distributed under the License is distributed on an "AS IS" BASIS,
|
|
|
|
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
|
|
|
* See the License for the specific language governing permissions and
|
|
|
|
* limitations under the License.
|
|
|
|
*/
|
2004-08-17 09:44:36 +02:00
|
|
|
|
2004-08-16 02:57:36 +02:00
|
|
|
package org.jivesoftware.smackx.workgroup.agent;
|
|
|
|
|
|
|
|
import java.util.Set;
|
|
|
|
|
|
|
|
public interface QueueAgentsListener {
|
|
|
|
|
|
|
|
/**
|
|
|
|
* The current number of chats the agents are handling was updated.
|
|
|
|
*
|
|
|
|
* @param queue the workgroup queue.
|
|
|
|
* @param currentChats the current number of chats the agents are handling.
|
|
|
|
*/
|
|
|
|
public void currentChatsUpdated(WorkgroupQueue queue, int currentChats);
|
|
|
|
|
|
|
|
/**
|
|
|
|
* The maximum number of chats the agents can handle was updated.
|
|
|
|
*
|
|
|
|
* @param queue the workgroup queue.
|
|
|
|
* @param maxChats the maximum number of chats the agents can handle.
|
|
|
|
*/
|
|
|
|
public void maxChatsUpdated(WorkgroupQueue queue, int maxChats);
|
|
|
|
|
|
|
|
/**
|
|
|
|
* The list of available agents servicing the queue was updated.
|
|
|
|
*
|
|
|
|
* @param queue the workgroup queue.
|
|
|
|
* @param agents the available agents servicing the queue.
|
|
|
|
*/
|
|
|
|
public void agentsUpdated(WorkgroupQueue queue, Set agents);
|
|
|
|
}
|