mirror of
https://github.com/vanitasvitae/Smack.git
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First round of refactoring.
git-svn-id: http://svn.igniterealtime.org/svn/repos/smack/trunk@2371 b35dd754-fafc-0310-a699-88a17e54d16e
This commit is contained in:
parent
cf47ba95af
commit
280c4b5a76
23 changed files with 2102 additions and 371 deletions
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@ -1,9 +1,63 @@
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/**
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* $RCSfile$
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* $Revision$
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||||||
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* $Date$
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||||||
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*
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||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
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||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
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||||||
|
*
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||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
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||||||
|
* Alternately, this acknowledgment may appear in the software itself,
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||||||
|
* if and wherever such third-party acknowledgments normally appear.
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||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
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||||||
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* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
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||||||
|
* ====================================================================
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||||||
|
*/
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||||||
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package org.jivesoftware.smackx.workgroup.agent;
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package org.jivesoftware.smackx.workgroup.agent;
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import org.jivesoftware.smack.packet.Presence;
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import org.jivesoftware.smack.packet.Presence;
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/**
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/**
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* An Agent represents the agent role in a Workgroup Queue.
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* An agent represents the agent role in a workgroup queue.
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*
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* @author Matt Tucker
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*/
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*/
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public class Agent {
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public class Agent {
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@ -13,11 +67,12 @@ public class Agent {
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private Presence presence = null;
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private Presence presence = null;
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/**
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/**
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* Creates an Agent
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* Creates an Agent.
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* @param user - the current agents JID
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*
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* @param currentChats - the number of chats the agent is in.
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* @param user the agent's JID.
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* @param maxChats - the maximum number of chats the agent is allowed.
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* @param currentChats the number of chats the agent is currently in.
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* @param presence - the agents presence
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* @param maxChats the maximum number of chats the agent is allowed in.
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* @param presence the agent's presence.
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*/
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*/
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public Agent(String user, int currentChats, int maxChats, Presence presence) {
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public Agent(String user, int currentChats, int maxChats, Presence presence) {
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this.user = user;
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this.user = user;
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@ -27,32 +82,36 @@ public class Agent {
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}
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}
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/**
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/**
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* Return the agents JID
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* Return this agent's JID.
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* @return - the agents JID.
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*
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* @return this agent's JID.
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*/
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*/
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public String getUser() {
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public String getUser() {
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return user;
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return user;
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}
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}
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/**
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/**
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* Return the maximum number of chats for this agent.
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* Return the maximum number of chats this agent can participate in.
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* @return - maximum number of chats allowed.
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*
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* @return the maximum number of chats this agent can participate in.
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*/
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*/
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public int getMaxChats() {
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public int getMaxChats() {
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return maxChats;
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return maxChats;
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}
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}
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/**
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/**
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* Return the current chat count.
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* Return the number of chats this agent is currently in.
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* @return - the current chat count.
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*
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* @return the number of chats this agent is currently in.
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*/
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*/
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public int getCurrentChats() {
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public int getCurrentChats() {
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return currentChats;
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return currentChats;
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}
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}
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/**
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/**
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* Return the agents <code>Presence</code>
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* Return this agent's presence.
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* @return - the agents presence.
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*
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* @return this agent's presence.
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*/
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*/
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public Presence getPresence() {
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public Presence getPresence() {
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return presence;
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return presence;
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|
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@ -3,10 +3,51 @@
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* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
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||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
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||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
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||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
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||||||
|
* SUCH DAMAGE.
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||||||
|
* ====================================================================
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||||||
*/
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*/
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package org.jivesoftware.smackx.workgroup.agent;
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package org.jivesoftware.smackx.workgroup.agent;
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@ -19,16 +60,16 @@ import org.jivesoftware.smack.packet.IQ;
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import org.jivesoftware.smack.packet.Packet;
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import org.jivesoftware.smack.packet.Packet;
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/**
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/**
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* A class embodying the semantic agent chat offer; specific instances allow the acceptance or
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* A class embodying the semantic agent chat offer; specific instances allow
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* rejecting of the offer.<br>
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* the acceptance or rejecting of the offer.<br>
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*
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*
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* @author Matt Tucker
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* @author Matt Tucker
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* @author loki der quaeler
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* @author Derek DeMoro
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* @author Derek DeMoro
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*/
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*/
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public class Offer {
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public class Offer {
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private XMPPConnection connection;
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private XMPPConnection connection;
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private AgentSession session;
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private WorkgroupSession session;
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private String sessionID;
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private String sessionID;
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private String userID;
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private String userID;
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@ -40,18 +81,19 @@ public class Offer {
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* Creates a new offer.
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* Creates a new offer.
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*
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*
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* @param conn the XMPP connection with which the issuing session was created.
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* @param conn the XMPP connection with which the issuing session was created.
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* @param agentSession the agent session instance through which this offer was issued.
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* @param workgroupSession the agent session instance through which this offer was issued.
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* @param userID the XMPP address of the user from which the offer originates.
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* @param userID the XMPP address of the user from which the offer originates.
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* @param workgroupName the fully qualified name of the workgroup.
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* @param workgroupName the fully qualified name of the workgroup.
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* @param expiresDate the date at which this offer expires.
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* @param expiresDate the date at which this offer expires.
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* @param sessionID the session id associated with the offer.
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* @param sessionID the session id associated with the offer.
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* @param metaData the metadata associated with the offer.
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* @param metaData the metadata associated with the offer.
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*/
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*/
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public Offer( XMPPConnection conn, AgentSession agentSession, String userID,
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public Offer(XMPPConnection conn, WorkgroupSession workgroupSession, String userID,
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String workgroupName, Date expiresDate,
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String workgroupName, Date expiresDate,
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String sessionID, Map metaData ) {
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String sessionID, Map metaData)
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{
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this.connection = conn;
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this.connection = conn;
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this.session = agentSession;
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this.session = workgroupSession;
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this.userID = userID;
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this.userID = userID;
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this.workgroupName = workgroupName;
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this.workgroupName = workgroupName;
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this.expiresDate = expiresDate;
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this.expiresDate = expiresDate;
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@ -90,16 +132,17 @@ public class Offer {
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}
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}
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/**
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/**
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* The fully qualified name of the workgroup (eg support@example.com).
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* The fully qualified name of the workgroup (eg support@example.com)
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* that this offer is from.
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*
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*
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* @return the name of the workgroup.
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* @return the name of the workgroup this offer is from.
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*/
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*/
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public String getWorkgroupName() {
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public String getWorkgroupName() {
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return this.workgroupName;
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return this.workgroupName;
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}
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}
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/**
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/**
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* The date when the offer will expire. The agent must {@link #accept()}
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* The date when this offer will expire. The agent must {@link #accept()}
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* the offer before the expiration date or the offer will lapse and be
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* the offer before the expiration date or the offer will lapse and be
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* routed to another agent. Alternatively, the agent can {@link #reject()}
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* routed to another agent. Alternatively, the agent can {@link #reject()}
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* the offer at any time if they don't wish to accept it..
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* the offer at any time if they don't wish to accept it..
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@ -111,16 +154,16 @@ public class Offer {
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}
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}
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/**
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/**
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* The session ID associated with the offer.
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* The session ID associated with this offer.
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||||||
*
|
*
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* @return the session id associated with the offer.
|
* @return the session ID associated with this offer.
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||||||
*/
|
*/
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||||||
public String getSessionID() {
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public String getSessionID() {
|
||||||
return this.sessionID;
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return this.sessionID;
|
||||||
}
|
}
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||||||
|
|
||||||
/**
|
/**
|
||||||
* The meta-data associated with the offer.
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* Returns the meta-data associated with this offer.
|
||||||
*
|
*
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||||||
* @return the offer meta-data.
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* @return the offer meta-data.
|
||||||
*/
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*/
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||||||
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@ -159,5 +202,4 @@ public class Offer {
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"\" xmlns=\"xmpp:workgroup" + "\"/>";
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"\" xmlns=\"xmpp:workgroup" + "\"/>";
|
||||||
}
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}
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||||||
}
|
}
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||||||
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|
||||||
}
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}
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@ -3,26 +3,67 @@
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||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.agent;
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* An interface which all classes interested in hearing about chat offers associated to a particular
|
* An interface which all classes interested in hearing about chat offers associated to a particular
|
||||||
* AgentSession instance should implement.<br>
|
* WorkgroupSession instance should implement.<br>
|
||||||
*
|
*
|
||||||
* @author Matt Tucker
|
* @author Matt Tucker
|
||||||
* @author loki der quaeler
|
* @author loki der quaeler
|
||||||
* @see org.jivesoftware.smackx.workgroup.agent.AgentSession
|
* @see org.jivesoftware.smackx.workgroup.agent.WorkgroupSession
|
||||||
*/
|
*/
|
||||||
public interface OfferListener {
|
public interface OfferListener {
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* The implementing class instance will be notified via this when the AgentSession has received
|
* The implementing class instance will be notified via this when the WorkgroupSession has received
|
||||||
* an offer for a chat. The instance will then have the ability to accept, reject, or ignore
|
* an offer for a chat. The instance will then have the ability to accept, reject, or ignore
|
||||||
* the request (resulting in a revocation-by-timeout).
|
* the request (resulting in a revocation-by-timeout).
|
||||||
*
|
*
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.agent;
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
|
||||||
import java.util.Set;
|
import java.util.Set;
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.agent;
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
|
||||||
import java.util.Date;
|
import java.util.Date;
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.agent;
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.agent;
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
@ -174,11 +215,12 @@ public class WorkgroupQueue {
|
||||||
* A class to represent the status of the workgroup. The possible values are:
|
* A class to represent the status of the workgroup. The possible values are:
|
||||||
*
|
*
|
||||||
* <ul>
|
* <ul>
|
||||||
* <li>WorkgroupQueue.Status.OPEN -- the queue is active and accepting new chat requests.
|
* <li>WorkgroupQueue.Status.OPEN -- the queue is active and accepting
|
||||||
* <li>WorkgroupQueue.Status.ACTIVE -- the queue is active but NOT accepting new chat
|
* new chat requests.
|
||||||
* requests.
|
* <li>WorkgroupQueue.Status.ACTIVE -- the queue is active but NOT accepting
|
||||||
* <li>WorkgroupQueue.Status.CLOSED -- the queue is NOT active and NOT accepting new
|
* new chat requests.
|
||||||
* chat requests.
|
* <li>WorkgroupQueue.Status.CLOSED -- the queue is NOT active and NOT
|
||||||
|
* accepting new chat requests.
|
||||||
* </ul>
|
* </ul>
|
||||||
*/
|
*/
|
||||||
public static class Status {
|
public static class Status {
|
||||||
|
|
|
@ -0,0 +1,683 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
|
package org.jivesoftware.smackx.workgroup.agent;
|
||||||
|
|
||||||
|
import java.util.*;
|
||||||
|
|
||||||
|
import org.jivesoftware.smack.*;
|
||||||
|
import org.jivesoftware.smack.filter.*;
|
||||||
|
import org.jivesoftware.smack.packet.*;
|
||||||
|
import org.jivesoftware.smack.util.StringUtils;
|
||||||
|
import org.jivesoftware.smackx.GroupChatInvitation;
|
||||||
|
|
||||||
|
import org.jivesoftware.smackx.workgroup.*;
|
||||||
|
import org.jivesoftware.smackx.workgroup.packet.*;
|
||||||
|
|
||||||
|
/**
|
||||||
|
* This class embodies the agent's active presence within a given workgroup.
|
||||||
|
* The application should have N instances of this class, where N is the
|
||||||
|
* number of workgroups to which the owning agent of the application belongs.
|
||||||
|
* This class provides all functionality that a session within a given workgroup
|
||||||
|
* is expected to have from an agent's perspective -- setting the status, tracking
|
||||||
|
* the status of queues to which the agent belongs within the workgroup, and
|
||||||
|
* dequeuing customers.
|
||||||
|
*
|
||||||
|
* @author Matt Tucker
|
||||||
|
*/
|
||||||
|
public class WorkgroupSession {
|
||||||
|
|
||||||
|
private XMPPConnection connection;
|
||||||
|
|
||||||
|
private String workgroupName;
|
||||||
|
|
||||||
|
private boolean online = false;
|
||||||
|
private Presence.Mode presenceMode;
|
||||||
|
private int currentChats;
|
||||||
|
private int maxChats;
|
||||||
|
private Map metaData;
|
||||||
|
|
||||||
|
private Map queues;
|
||||||
|
|
||||||
|
private List offerListeners;
|
||||||
|
private List queueUsersListeners;
|
||||||
|
private List queueAgentsListeners;
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Creates a new agent session instance.
|
||||||
|
*
|
||||||
|
* @param connection a connection instance which must have already gone through authentication.
|
||||||
|
* @param workgroupName the fully qualified name of the workgroup.
|
||||||
|
*/
|
||||||
|
public WorkgroupSession(String workgroupName, XMPPConnection connection) {
|
||||||
|
// Login must have been done before passing in connection.
|
||||||
|
if (!connection.isAuthenticated()) {
|
||||||
|
throw new IllegalStateException("Must login to server before creating workgroup.");
|
||||||
|
}
|
||||||
|
|
||||||
|
this.workgroupName = workgroupName;
|
||||||
|
this.connection = connection;
|
||||||
|
|
||||||
|
this.maxChats = -1;
|
||||||
|
|
||||||
|
this.metaData = new HashMap();
|
||||||
|
|
||||||
|
this.queues = new HashMap();
|
||||||
|
|
||||||
|
offerListeners = new ArrayList();
|
||||||
|
queueUsersListeners = new ArrayList();
|
||||||
|
queueAgentsListeners = new ArrayList();
|
||||||
|
|
||||||
|
// Create a filter to listen for packets we're interested in.
|
||||||
|
OrFilter filter = new OrFilter();
|
||||||
|
filter.addFilter(new PacketTypeFilter(OfferRequestProvider.OfferRequestPacket.class));
|
||||||
|
filter.addFilter(new PacketTypeFilter(OfferRevokeProvider.OfferRevokePacket.class));
|
||||||
|
filter.addFilter(new PacketTypeFilter(Presence.class));
|
||||||
|
filter.addFilter(new PacketTypeFilter(Message.class));
|
||||||
|
|
||||||
|
// only interested in packets from the workgroup or from operators also running the
|
||||||
|
// operator client -- for example peer-to-peer invites wouldn't come from
|
||||||
|
// the workgroup, but would come from the operator client
|
||||||
|
//OrFilter froms = new OrFilter(new FromContainsFilter(this.workgroupName),
|
||||||
|
// new FromContainsFilter(clientResource));
|
||||||
|
|
||||||
|
connection.addPacketListener(new PacketListener() {
|
||||||
|
public void processPacket(Packet packet) {
|
||||||
|
handlePacket(packet);
|
||||||
|
}
|
||||||
|
}, filter);
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Returns the agent's current presence mode.
|
||||||
|
*
|
||||||
|
* @return the agent's current presence mode.
|
||||||
|
*/
|
||||||
|
public Presence.Mode getPresenceMode() {
|
||||||
|
return presenceMode;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Returns the current number of chats the agent is in.
|
||||||
|
*
|
||||||
|
* @return the current number of chats the agent is in.
|
||||||
|
*/
|
||||||
|
public int getCurrentChats() {
|
||||||
|
return currentChats;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Returns the maximum number of chats the agent can participate in.
|
||||||
|
*
|
||||||
|
* @return the maximum number of chats the agent can participate in.
|
||||||
|
*/
|
||||||
|
public int getMaxChats() {
|
||||||
|
return maxChats;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Returns true if the agent is online with the workgroup.
|
||||||
|
*
|
||||||
|
* @return true if the agent is online with the workgroup.
|
||||||
|
*/
|
||||||
|
public boolean isOnline() {
|
||||||
|
return online;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Allows the addition of a new key-value pair to the agent's meta data, if the value is
|
||||||
|
* new data, the revised meta data will be rebroadcast in an agent's presence broadcast.
|
||||||
|
*
|
||||||
|
* @param key the meta data key
|
||||||
|
* @param val the non-null meta data value
|
||||||
|
*/
|
||||||
|
public void setMetaData(String key, String val) throws XMPPException {
|
||||||
|
synchronized (this.metaData) {
|
||||||
|
String oldVal = (String)this.metaData.get(key);
|
||||||
|
|
||||||
|
if ((oldVal == null) || (! oldVal.equals(val))) {
|
||||||
|
metaData.put(key, val);
|
||||||
|
|
||||||
|
setStatus(presenceMode, currentChats, maxChats);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Allows the removal of data from the agent's meta data, if the key represents existing data,
|
||||||
|
* the revised meta data will be rebroadcast in an agent's presence broadcast.
|
||||||
|
*
|
||||||
|
* @param key the meta data key
|
||||||
|
*/
|
||||||
|
public void removeMetaData(String key)
|
||||||
|
throws XMPPException {
|
||||||
|
synchronized (this.metaData) {
|
||||||
|
String oldVal = (String)metaData.remove(key);
|
||||||
|
|
||||||
|
if (oldVal != null) {
|
||||||
|
setStatus(presenceMode, currentChats, maxChats);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Allows the retrieval of meta data for a specified key.
|
||||||
|
*
|
||||||
|
* @param key the meta data key
|
||||||
|
* @return the meta data value associated with the key or <tt>null</tt> if the meta-data
|
||||||
|
* doesn't exist..
|
||||||
|
*/
|
||||||
|
public String getMetaData(String key) {
|
||||||
|
return (String)metaData.get(key);
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Sets whether the agent is online with the workgroup. If the user tries to go online with
|
||||||
|
* the workgroup but is not allowed to be an agent, an XMPPError with error code 401 will
|
||||||
|
* be thrown.
|
||||||
|
*
|
||||||
|
* @param online true to set the agent as online with the workgroup.
|
||||||
|
* @throws XMPPException if an error occurs setting the online status.
|
||||||
|
*/
|
||||||
|
public void setOnline( boolean online ) throws XMPPException {
|
||||||
|
// If the online status hasn't changed, do nothing.
|
||||||
|
if (this.online == online) {
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
this.online = online;
|
||||||
|
|
||||||
|
Presence presence = null;
|
||||||
|
|
||||||
|
// If the user is going online...
|
||||||
|
if (online) {
|
||||||
|
presence = new Presence(Presence.Type.AVAILABLE);
|
||||||
|
presence.setTo(workgroupName);
|
||||||
|
|
||||||
|
PacketCollector collector = this.connection.createPacketCollector(new AndFilter(
|
||||||
|
new PacketTypeFilter(Presence.class), new FromContainsFilter(workgroupName)));
|
||||||
|
|
||||||
|
connection.sendPacket(presence);
|
||||||
|
|
||||||
|
presence = (Presence)collector.nextResult(5000);
|
||||||
|
collector.cancel();
|
||||||
|
if (presence == null) {
|
||||||
|
throw new XMPPException("No response from server on status set.");
|
||||||
|
}
|
||||||
|
|
||||||
|
if (presence.getError() != null) {
|
||||||
|
throw new XMPPException(presence.getError());
|
||||||
|
}
|
||||||
|
}
|
||||||
|
// Otherwise the user is going offline...
|
||||||
|
else {
|
||||||
|
presence = new Presence(Presence.Type.UNAVAILABLE);
|
||||||
|
presence.setTo(workgroupName);
|
||||||
|
connection.sendPacket(presence);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Sets the agent's current status with the workgroup. The presence mode affects how offers
|
||||||
|
* are routed to the agent. The possible presence modes with their meanings are as follows:<ul>
|
||||||
|
*
|
||||||
|
* <li>Presence.Mode.AVAILABLE -- (Default) the agent is available for more chats
|
||||||
|
* (equivalent to Presence.Mode.CHAT).
|
||||||
|
* <li>Presence.Mode.DO_NOT_DISTURB -– the agent is busy and should not be disturbed.
|
||||||
|
* However, special case, or extreme urgency chats may still be offered to the agent.
|
||||||
|
* <li>Presence.Mode.AWAY -- the agent is not available and should not
|
||||||
|
* have a chat routed to them (equivalent to Presence.Mode.EXTENDED_AWAY).</ul>
|
||||||
|
*
|
||||||
|
* The current chats value indicates how many chats the agent is currently in. Because the agent
|
||||||
|
* is responsible for reporting the current chats value to the server, this value <b>must</b>
|
||||||
|
* be set every time it changes.<p>
|
||||||
|
*
|
||||||
|
* The max chats value is the maximum number of chats the agent is willing to have routed to
|
||||||
|
* them at once. Some servers may be configured to only accept max chat values in a certain
|
||||||
|
* range; for example, between two and five. In that case, the maxChats value the agent sends
|
||||||
|
* may be adjusted by the server to a value within that range.
|
||||||
|
*
|
||||||
|
* @param presenceMode the presence mode of the agent.
|
||||||
|
* @param currentChats the current number of chats the agent is in.
|
||||||
|
* @param maxChats the maximum number of chats the agent is willing to accept.
|
||||||
|
* @throws XMPPException if an error occurs setting the agent status.
|
||||||
|
* @throws IllegalStateException if the agent is not online with the workgroup.
|
||||||
|
*/
|
||||||
|
public void setStatus(Presence.Mode presenceMode, int currentChats, int maxChats )
|
||||||
|
throws XMPPException
|
||||||
|
{
|
||||||
|
setStatus( presenceMode, currentChats, maxChats, null );
|
||||||
|
}
|
||||||
|
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Sets the agent's current status with the workgroup. The presence mode affects how offers
|
||||||
|
* are routed to the agent. The possible presence modes with their meanings are as follows:<ul>
|
||||||
|
*
|
||||||
|
* <li>Presence.Mode.AVAILABLE -- (Default) the agent is available for more chats
|
||||||
|
* (equivalent to Presence.Mode.CHAT).
|
||||||
|
* <li>Presence.Mode.DO_NOT_DISTURB -– the agent is busy and should not be disturbed.
|
||||||
|
* However, special case, or extreme urgency chats may still be offered to the agent.
|
||||||
|
* <li>Presence.Mode.AWAY -- the agent is not available and should not
|
||||||
|
* have a chat routed to them (equivalent to Presence.Mode.EXTENDED_AWAY).</ul>
|
||||||
|
*
|
||||||
|
* The current chats value indicates how many chats the agent is currently in. Because the agent
|
||||||
|
* is responsible for reporting the current chats value to the server, this value <b>must</b>
|
||||||
|
* be set every time it changes.<p>
|
||||||
|
*
|
||||||
|
* The max chats value is the maximum number of chats the agent is willing to have routed to
|
||||||
|
* them at once. Some servers may be configured to only accept max chat values in a certain
|
||||||
|
* range; for example, between two and five. In that case, the maxChats value the agent sends
|
||||||
|
* may be adjusted by the server to a value within that range.
|
||||||
|
*
|
||||||
|
* @param presenceMode the presence mode of the agent.
|
||||||
|
* @param currentChats the current number of chats the agent is in.
|
||||||
|
* @param maxChats the maximum number of chats the agent is willing to accept.
|
||||||
|
* @param status sets the status message of the presence update.
|
||||||
|
* @throws XMPPException if an error occurs setting the agent status.
|
||||||
|
* @throws IllegalStateException if the agent is not online with the workgroup.
|
||||||
|
*/
|
||||||
|
public void setStatus(Presence.Mode presenceMode, int currentChats, int maxChats, String status )
|
||||||
|
throws XMPPException
|
||||||
|
{
|
||||||
|
if (!online) {
|
||||||
|
throw new IllegalStateException("Cannot set status when the agent is not online.");
|
||||||
|
}
|
||||||
|
|
||||||
|
if (presenceMode == null) {
|
||||||
|
presenceMode = Presence.Mode.AVAILABLE;
|
||||||
|
}
|
||||||
|
this.presenceMode = presenceMode;
|
||||||
|
this.currentChats = currentChats;
|
||||||
|
this.maxChats = maxChats;
|
||||||
|
|
||||||
|
Presence presence = new Presence(Presence.Type.AVAILABLE);
|
||||||
|
presence.setMode(presenceMode);
|
||||||
|
presence.setTo(this.getWorkgroupName());
|
||||||
|
|
||||||
|
if( status != null ) {
|
||||||
|
presence.setStatus( status );
|
||||||
|
}
|
||||||
|
// Send information about max chats and current chats as a packet extension.
|
||||||
|
DefaultPacketExtension agentStatus = new DefaultPacketExtension(AgentStatus.ELEMENT_NAME,
|
||||||
|
AgentStatus.NAMESPACE);
|
||||||
|
agentStatus.setValue("current-chats", ""+currentChats);
|
||||||
|
agentStatus.setValue("max-chats", ""+maxChats);
|
||||||
|
presence.addExtension(agentStatus);
|
||||||
|
presence.addExtension(new MetaData(this.metaData));
|
||||||
|
|
||||||
|
PacketCollector collector = this.connection.createPacketCollector(new AndFilter(
|
||||||
|
new PacketTypeFilter(Presence.class), new FromContainsFilter(workgroupName)));
|
||||||
|
|
||||||
|
this.connection.sendPacket(presence);
|
||||||
|
|
||||||
|
presence = (Presence)collector.nextResult(5000);
|
||||||
|
collector.cancel();
|
||||||
|
if (presence == null) {
|
||||||
|
throw new XMPPException("No response from server on status set.");
|
||||||
|
}
|
||||||
|
|
||||||
|
if (presence.getError() != null) {
|
||||||
|
throw new XMPPException(presence.getError());
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Removes a user from the workgroup queue. This is an administrative action that the
|
||||||
|
*
|
||||||
|
* The agent is not guaranteed of having privileges to perform this action; an exception
|
||||||
|
* denying the request may be thrown.
|
||||||
|
*/
|
||||||
|
public void dequeueUser(String userID) throws XMPPException {
|
||||||
|
// todo: this method simply won't work right now.
|
||||||
|
DepartQueuePacket departPacket = new DepartQueuePacket(this.workgroupName);
|
||||||
|
|
||||||
|
// PENDING
|
||||||
|
this.connection.sendPacket(departPacket);
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the fully-qualified name of the workgroup for which this session exists
|
||||||
|
*/
|
||||||
|
public String getWorkgroupName() {
|
||||||
|
return workgroupName;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @param queueName the name of the queue
|
||||||
|
* @return an instance of WorkgroupQueue for the argument queue name, or null if none exists
|
||||||
|
*/
|
||||||
|
public WorkgroupQueue getQueue(String queueName) {
|
||||||
|
return (WorkgroupQueue)queues.get(queueName);
|
||||||
|
}
|
||||||
|
|
||||||
|
public Iterator getQueues() {
|
||||||
|
return Collections.unmodifiableMap((new HashMap(queues))).values().iterator();
|
||||||
|
}
|
||||||
|
|
||||||
|
public void addQueueUsersListener(QueueUsersListener listener) {
|
||||||
|
synchronized(queueUsersListeners) {
|
||||||
|
if (!queueUsersListeners.contains(listener)) {
|
||||||
|
queueUsersListeners.add(listener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public void removeQueueUsersListener(QueueUsersListener listener) {
|
||||||
|
synchronized(queueUsersListeners) {
|
||||||
|
queueUsersListeners.remove(listener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public void addQueueAgentsListener(QueueAgentsListener listener) {
|
||||||
|
synchronized(queueAgentsListeners) {
|
||||||
|
if (!queueAgentsListeners.contains(listener)) {
|
||||||
|
queueAgentsListeners.add(listener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
public void removeQueueAgentsListener(QueueAgentsListener listener) {
|
||||||
|
synchronized(queueAgentsListeners) {
|
||||||
|
queueAgentsListeners.remove(listener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Adds an offer listener.
|
||||||
|
*
|
||||||
|
* @param offerListener the offer listener.
|
||||||
|
*/
|
||||||
|
public void addOfferListener(OfferListener offerListener) {
|
||||||
|
synchronized(offerListeners) {
|
||||||
|
if (!offerListeners.contains(offerListener)) {
|
||||||
|
offerListeners.add(offerListener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Removes an offer listener.
|
||||||
|
*
|
||||||
|
* @param offerListener the offer listener.
|
||||||
|
*/
|
||||||
|
public void removeOfferListener(OfferListener offerListener) {
|
||||||
|
synchronized(offerListeners) {
|
||||||
|
offerListeners.remove(offerListener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Adds an invitation listener.
|
||||||
|
*
|
||||||
|
* @param invitationListener the invitation listener.
|
||||||
|
*/
|
||||||
|
public void addInvitationListener(InvitationListener invitationListener) {
|
||||||
|
synchronized(invitationListeners) {
|
||||||
|
if (!invitationListeners.contains(invitationListener)) {
|
||||||
|
invitationListeners.add(invitationListener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Removes an invitation listener.
|
||||||
|
*
|
||||||
|
* @param invitationListener the invitation listener.
|
||||||
|
*/
|
||||||
|
public void removeInvitationListener(InvitationListener invitationListener) {
|
||||||
|
synchronized(invitationListeners) {
|
||||||
|
offerListeners.remove(invitationListener);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private void fireOfferRequestEvent(OfferRequestProvider.OfferRequestPacket requestPacket) {
|
||||||
|
Offer offer = new Offer(this.connection, this, requestPacket.getUserID(),
|
||||||
|
this.getWorkgroupName(),
|
||||||
|
new Date((new Date()).getTime()
|
||||||
|
+ (requestPacket.getTimeout() * 1000)),
|
||||||
|
requestPacket.getSessionID(), requestPacket.getMetaData());
|
||||||
|
|
||||||
|
synchronized (offerListeners) {
|
||||||
|
for (Iterator i=offerListeners.iterator(); i.hasNext(); ) {
|
||||||
|
OfferListener listener = (OfferListener)i.next();
|
||||||
|
listener.offerReceived(offer);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private void fireOfferRevokeEvent(OfferRevokeProvider.OfferRevokePacket orp) {
|
||||||
|
RevokedOffer revokedOffer = new RevokedOffer(orp.getUserID(), this.getWorkgroupName(),
|
||||||
|
orp.getSessionID(), orp.getReason(),
|
||||||
|
new Date());
|
||||||
|
|
||||||
|
synchronized (offerListeners) {
|
||||||
|
for (Iterator i=offerListeners.iterator(); i.hasNext(); ) {
|
||||||
|
OfferListener listener = (OfferListener)i.next();
|
||||||
|
listener.offerRevoked(revokedOffer);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private void fireInvitationEvent(String groupChatJID, String sessionID, String body,
|
||||||
|
String from, Map metaData)
|
||||||
|
{
|
||||||
|
Invitation invitation = new Invitation(connection.getUser(), groupChatJID,
|
||||||
|
workgroupName, sessionID, body, from, metaData);
|
||||||
|
|
||||||
|
synchronized(invitationListeners) {
|
||||||
|
for (Iterator i=invitationListeners.iterator(); i.hasNext(); ) {
|
||||||
|
InvitationListener listener = (InvitationListener)i.next();
|
||||||
|
listener.invitationReceived(invitation);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private void fireQueueUsersEvent(WorkgroupQueue queue, WorkgroupQueue.Status status,
|
||||||
|
int averageWaitTime, Date oldestEntry, Set users)
|
||||||
|
{
|
||||||
|
synchronized(queueUsersListeners) {
|
||||||
|
for (Iterator i=queueUsersListeners.iterator(); i.hasNext(); ) {
|
||||||
|
QueueUsersListener listener = (QueueUsersListener)i.next();
|
||||||
|
if (status != null) {
|
||||||
|
listener.statusUpdated(queue, status);
|
||||||
|
}
|
||||||
|
if (averageWaitTime != -1) {
|
||||||
|
listener.averageWaitTimeUpdated(queue, averageWaitTime);
|
||||||
|
}
|
||||||
|
if (oldestEntry != null) {
|
||||||
|
listener.oldestEntryUpdated(queue, oldestEntry);
|
||||||
|
}
|
||||||
|
if (users != null) {
|
||||||
|
listener.usersUpdated(queue, users);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
private void fireQueueAgentsEvent(WorkgroupQueue queue, int currentChats,
|
||||||
|
int maxChats, Set agents)
|
||||||
|
{
|
||||||
|
synchronized(queueAgentsListeners) {
|
||||||
|
for (Iterator i=queueAgentsListeners.iterator(); i.hasNext(); ) {
|
||||||
|
QueueAgentsListener listener = (QueueAgentsListener)i.next();
|
||||||
|
if (currentChats != -1) {
|
||||||
|
listener.currentChatsUpdated(queue, currentChats);
|
||||||
|
}
|
||||||
|
if (maxChats != -1) {
|
||||||
|
listener.maxChatsUpdated(queue, maxChats);
|
||||||
|
}
|
||||||
|
if (agents != null) {
|
||||||
|
listener.agentsUpdated(queue, agents);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
// PacketListener Implementation.
|
||||||
|
|
||||||
|
private void handlePacket(Packet packet) {
|
||||||
|
if (packet instanceof OfferRequestProvider.OfferRequestPacket) {
|
||||||
|
fireOfferRequestEvent((OfferRequestProvider.OfferRequestPacket)packet);
|
||||||
|
}
|
||||||
|
else if (packet instanceof Presence) {
|
||||||
|
Presence presence = (Presence)packet;
|
||||||
|
|
||||||
|
// The workgroup can send us a number of different presence packets. We
|
||||||
|
// check for different packet extensions to see what type of presence
|
||||||
|
// packet it is.
|
||||||
|
|
||||||
|
String queueName = StringUtils.parseResource(presence.getFrom());
|
||||||
|
WorkgroupQueue queue = (WorkgroupQueue)queues.get(queueName);
|
||||||
|
// If there isn't already an entry for the queue, create a new one.
|
||||||
|
if (queue == null) {
|
||||||
|
queue = new WorkgroupQueue(queueName);
|
||||||
|
queues.put(queueName, queue);
|
||||||
|
}
|
||||||
|
|
||||||
|
// QueueOverview packet extensions contain basic information about a queue.
|
||||||
|
QueueOverview queueOverview = (QueueOverview)presence.getExtension(
|
||||||
|
QueueOverview.ELEMENT_NAME, QueueOverview.NAMESPACE);
|
||||||
|
if (queueOverview != null) {
|
||||||
|
if (queueOverview.getStatus() == null) {
|
||||||
|
queue.setStatus(WorkgroupQueue.Status.CLOSED);
|
||||||
|
}
|
||||||
|
else {
|
||||||
|
queue.setStatus(queueOverview.getStatus());
|
||||||
|
}
|
||||||
|
queue.setAverageWaitTime(queueOverview.getAverageWaitTime());
|
||||||
|
queue.setOldestEntry(queueOverview.getOldestEntry());
|
||||||
|
// Fire event.
|
||||||
|
fireQueueUsersEvent(queue, queueOverview.getStatus(),
|
||||||
|
queueOverview.getAverageWaitTime(), queueOverview.getOldestEntry(),
|
||||||
|
null);
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// QueueDetails packet extensions contain information about the users in
|
||||||
|
// a queue.
|
||||||
|
QueueDetails queueDetails = (QueueDetails)packet.getExtension(
|
||||||
|
QueueDetails.ELEMENT_NAME, QueueDetails.NAMESPACE);
|
||||||
|
if (queueDetails != null) {
|
||||||
|
queue.setUsers(queueDetails.getUsers());
|
||||||
|
// Fire event.
|
||||||
|
fireQueueUsersEvent(queue, null, -1, null, queueDetails.getUsers());
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// Notify agent packets gives an overview of agent activity in a queue.
|
||||||
|
DefaultPacketExtension notifyAgents = (DefaultPacketExtension)presence.getExtension(
|
||||||
|
"notify-agents", "xmpp:workgroup");
|
||||||
|
if (notifyAgents != null) {
|
||||||
|
int currentChats = Integer.parseInt(notifyAgents.getValue("current-chats"));
|
||||||
|
int maxChats = Integer.parseInt(notifyAgents.getValue("max-chats"));
|
||||||
|
queue.setCurrentChats(currentChats);
|
||||||
|
queue.setMaxChats(maxChats);
|
||||||
|
// Fire event.
|
||||||
|
fireQueueAgentsEvent(queue, currentChats, maxChats, null);
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
|
||||||
|
// Agent status
|
||||||
|
AgentStatus agentStatus = (AgentStatus)presence.getExtension(AgentStatus.ELEMENT_NAME,
|
||||||
|
AgentStatus.NAMESPACE);
|
||||||
|
if (agentStatus != null) {
|
||||||
|
Set agents = agentStatus.getAgents();
|
||||||
|
// Look for information about the agent that created this session and
|
||||||
|
// update local status fields accordingly.
|
||||||
|
for (Iterator i=agents.iterator(); i.hasNext(); ) {
|
||||||
|
Agent agent = (Agent)i.next();
|
||||||
|
if (agent.getUser().equals(StringUtils.parseBareAddress(
|
||||||
|
connection.getUser())))
|
||||||
|
{
|
||||||
|
maxChats = agent.getMaxChats();
|
||||||
|
currentChats = agent.getCurrentChats();
|
||||||
|
}
|
||||||
|
}
|
||||||
|
// Set the list of agents for the queue.
|
||||||
|
queue.setAgents(agents);
|
||||||
|
// Fire event.
|
||||||
|
fireQueueAgentsEvent(queue, -1, -1, agentStatus.getAgents());
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
else if (packet instanceof Message) {
|
||||||
|
Message message = (Message)packet;
|
||||||
|
|
||||||
|
GroupChatInvitation invitation = (GroupChatInvitation)message.getExtension(
|
||||||
|
GroupChatInvitation.ELEMENT_NAME, GroupChatInvitation.NAMESPACE);
|
||||||
|
|
||||||
|
if (invitation != null) {
|
||||||
|
String roomAddress = invitation.getRoomAddress();
|
||||||
|
String sessionID = null;
|
||||||
|
Map metaData = null;
|
||||||
|
|
||||||
|
SessionID sessionIDExt = (SessionID)message.getExtension(SessionID.ELEMENT_NAME,
|
||||||
|
SessionID.NAMESPACE);
|
||||||
|
if (sessionIDExt != null) {
|
||||||
|
sessionID = sessionIDExt.getSessionID();
|
||||||
|
}
|
||||||
|
|
||||||
|
MetaData metaDataExt = (MetaData)message.getExtension(MetaData.ELEMENT_NAME,
|
||||||
|
MetaData.NAMESPACE);
|
||||||
|
if (metaDataExt != null) {
|
||||||
|
metaData = metaDataExt.getMetaData();
|
||||||
|
}
|
||||||
|
|
||||||
|
this.fireInvitationEvent(roomAddress, sessionID, message.getBody(),
|
||||||
|
message.getFrom(), metaData);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
else if (packet instanceof OfferRevokeProvider.OfferRevokePacket) {
|
||||||
|
fireOfferRevokeEvent((OfferRevokeProvider.OfferRevokePacket)packet);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
|
@ -3,11 +3,53 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import java.util.*;
|
import java.util.*;
|
||||||
|
@ -19,7 +61,6 @@ import org.jivesoftware.smack.provider.ProviderManager;
|
||||||
import org.xmlpull.v1.XmlPullParser;
|
import org.xmlpull.v1.XmlPullParser;
|
||||||
import org.jivesoftware.smackx.workgroup.agent.Agent;
|
import org.jivesoftware.smackx.workgroup.agent.Agent;
|
||||||
|
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* An immutable container around the basic data known about a given agent, as well as a
|
* An immutable container around the basic data known about a given agent, as well as a
|
||||||
* PacketExtension implementor which knows how to write the agent-status packet extension.
|
* PacketExtension implementor which knows how to write the agent-status packet extension.
|
||||||
|
|
|
@ -3,12 +3,52 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.*;
|
import org.jivesoftware.smack.packet.*;
|
||||||
|
|
|
@ -0,0 +1,59 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
||||||
|
*
|
||||||
|
* This software is the proprietary information of Jive Software.
|
||||||
|
* Use is subject to license terms.
|
||||||
|
*/
|
||||||
|
|
||||||
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
|
import java.util.Map;
|
||||||
|
|
||||||
|
import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
||||||
|
|
||||||
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
|
||||||
|
/**
|
||||||
|
* MetaData packet extension.
|
||||||
|
*/
|
||||||
|
public class MetaData implements PacketExtension {
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Element name of the packet extension.
|
||||||
|
*/
|
||||||
|
public static final String ELEMENT_NAME = "metadata";
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Namespace of the packet extension.
|
||||||
|
*/
|
||||||
|
public static final String NAMESPACE = "http://www.jivesoftware.com/workgroup/metadata";
|
||||||
|
|
||||||
|
private Map metaData;
|
||||||
|
|
||||||
|
public MetaData(Map metaData) {
|
||||||
|
this.metaData = metaData;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the Map of metadata contained by this instance
|
||||||
|
*/
|
||||||
|
public Map getMetaData() {
|
||||||
|
return metaData;
|
||||||
|
}
|
||||||
|
|
||||||
|
public String getElementName() {
|
||||||
|
return ELEMENT_NAME;
|
||||||
|
}
|
||||||
|
|
||||||
|
public String getNamespace() {
|
||||||
|
return NAMESPACE;
|
||||||
|
}
|
||||||
|
|
||||||
|
public String toXML() {
|
||||||
|
return MetaDataUtils.encodeMetaData(this.getMetaData());
|
||||||
|
}
|
||||||
|
}
|
|
@ -3,17 +3,57 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import java.util.Map;
|
import java.util.Map;
|
||||||
|
|
||||||
import org.jivesoftware.smackx.workgroup.MetaData;
|
|
||||||
import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.PacketExtension;
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
@ -21,7 +61,6 @@ import org.jivesoftware.smack.provider.PacketExtensionProvider;
|
||||||
|
|
||||||
import org.xmlpull.v1.XmlPullParser;
|
import org.xmlpull.v1.XmlPullParser;
|
||||||
|
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* This provider parses meta data if it's not contained already in a larger extension provider.
|
* This provider parses meta data if it's not contained already in a larger extension provider.
|
||||||
*
|
*
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
@ -143,7 +184,7 @@ public class OfferRequestProvider implements IQProvider {
|
||||||
}
|
}
|
||||||
|
|
||||||
if (metaData != null) {
|
if (metaData != null) {
|
||||||
buf.append(MetaDataUtils.serializeMetaData(metaData));
|
buf.append(MetaDataUtils.encodeMetaData(metaData));
|
||||||
}
|
}
|
||||||
|
|
||||||
buf.append("</offer>");
|
buf.append("</offer>");
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.PacketExtension;
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
@ -7,8 +59,6 @@ import org.xmlpull.v1.XmlPullParser;
|
||||||
import java.util.*;
|
import java.util.*;
|
||||||
import java.text.SimpleDateFormat;
|
import java.text.SimpleDateFormat;
|
||||||
|
|
||||||
import org.jivesoftware.smackx.workgroup.QueueUser;
|
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Queue details packet extension, which contains details about the users
|
* Queue details packet extension, which contains details about the users
|
||||||
* currently in a queue.
|
* currently in a queue.
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.PacketExtension;
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.IQ;
|
import org.jivesoftware.smack.packet.IQ;
|
||||||
|
|
118
source/org/jivesoftware/smackx/workgroup/packet/QueueUser.java
Normal file
118
source/org/jivesoftware/smackx/workgroup/packet/QueueUser.java
Normal file
|
@ -0,0 +1,118 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
|
import java.util.Date;
|
||||||
|
|
||||||
|
/**
|
||||||
|
* An immutable class which wraps up customer-in-queue data return from the server; depending on
|
||||||
|
* the type of information dispatched from the server, not all information will be available in
|
||||||
|
* any given instance.
|
||||||
|
*
|
||||||
|
* @author loki der quaeler
|
||||||
|
*/
|
||||||
|
public class QueueUser {
|
||||||
|
|
||||||
|
private String userID;
|
||||||
|
|
||||||
|
private int queuePosition;
|
||||||
|
private int estimatedTime;
|
||||||
|
private Date joinDate;
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @param uid the user jid of the customer in the queue
|
||||||
|
* @param position the position customer sits in the queue
|
||||||
|
* @param time the estimate of how much longer the customer will be in the queue in seconds
|
||||||
|
* @param joinedAt the timestamp of when the customer entered the queue
|
||||||
|
*/
|
||||||
|
public QueueUser (String uid, int position, int time, Date joinedAt) {
|
||||||
|
super();
|
||||||
|
|
||||||
|
this.userID = uid;
|
||||||
|
this.queuePosition = position;
|
||||||
|
this.estimatedTime = time;
|
||||||
|
this.joinDate = joinedAt;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the user jid of the customer in the queue
|
||||||
|
*/
|
||||||
|
public String getUserID () {
|
||||||
|
return this.userID;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the position in the queue at which the customer sits, or -1 if the update which
|
||||||
|
* this instance embodies is only a time update instead
|
||||||
|
*/
|
||||||
|
public int getQueuePosition () {
|
||||||
|
return this.queuePosition;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the estimated time remaining of the customer in the queue in seconds, or -1 if
|
||||||
|
* if the update which this instance embodies is only a position update instead
|
||||||
|
*/
|
||||||
|
public int getEstimatedRemainingTime () {
|
||||||
|
return this.estimatedTime;
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* @return the timestamp of when this customer entered the queue, or null if the server did not
|
||||||
|
* provide this information
|
||||||
|
*/
|
||||||
|
public Date getQueueJoinTimestamp () {
|
||||||
|
return this.joinDate;
|
||||||
|
}
|
||||||
|
|
||||||
|
}
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.PacketExtension;
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
|
|
@ -1,3 +1,55 @@
|
||||||
|
/**
|
||||||
|
* $RCSfile$
|
||||||
|
* $Revision$
|
||||||
|
* $Date$
|
||||||
|
*
|
||||||
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
|
*
|
||||||
|
* Redistribution and use in source and binary forms, with or without
|
||||||
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.packet;
|
package org.jivesoftware.smackx.workgroup.packet;
|
||||||
|
|
||||||
import org.jivesoftware.smack.packet.PacketExtension;
|
import org.jivesoftware.smack.packet.PacketExtension;
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.user;
|
package org.jivesoftware.smackx.workgroup.user;
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.user;
|
package org.jivesoftware.smackx.workgroup.user;
|
||||||
|
@ -18,12 +59,11 @@ import org.jivesoftware.smack.filter.*;
|
||||||
import org.jivesoftware.smack.packet.*;
|
import org.jivesoftware.smack.packet.*;
|
||||||
import org.jivesoftware.smackx.GroupChatInvitation;
|
import org.jivesoftware.smackx.GroupChatInvitation;
|
||||||
|
|
||||||
import org.jivesoftware.smackx.workgroup.*;
|
|
||||||
import org.jivesoftware.smackx.workgroup.packet.*;
|
import org.jivesoftware.smackx.workgroup.packet.*;
|
||||||
import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Provides workgroup services for users. Users can join the workgropu queue, depart the
|
* Provides workgroup services for users. Users can join the workgroup queue, depart the
|
||||||
* queue, find status information about their placement in the queue, and register to
|
* queue, find status information about their placement in the queue, and register to
|
||||||
* be notified when they are routed to an agent.<p>
|
* be notified when they are routed to an agent.<p>
|
||||||
*
|
*
|
||||||
|
@ -31,19 +71,19 @@ import org.jivesoftware.smackx.workgroup.util.MetaDataUtils;
|
||||||
* for use by agents.
|
* for use by agents.
|
||||||
*
|
*
|
||||||
* @author Matt Tucker
|
* @author Matt Tucker
|
||||||
* @author loki der quaeler
|
|
||||||
*/
|
*/
|
||||||
public class Workgroup {
|
public class Workgroup {
|
||||||
|
|
||||||
private String workgroupName;
|
private String workgroupName;
|
||||||
private XMPPConnection connection;
|
private XMPPConnection connection;
|
||||||
private boolean inQueue;
|
private boolean inQueue;
|
||||||
private List invitationListeners;
|
|
||||||
private List queueListeners;
|
private List queueListeners;
|
||||||
|
|
||||||
private int queuePosition = -1;
|
private int queuePosition = -1;
|
||||||
private int queueRemainingTime = -1;
|
private int queueRemainingTime = -1;
|
||||||
|
|
||||||
|
private PacketListener packetListener;
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Creates a new workgroup instance using the specified workgroup name
|
* Creates a new workgroup instance using the specified workgroup name
|
||||||
* (eg support@example.com) and XMPP connection. The connection must have
|
* (eg support@example.com) and XMPP connection. The connection must have
|
||||||
|
@ -63,7 +103,6 @@ public class Workgroup {
|
||||||
this.workgroupName = workgroupName;
|
this.workgroupName = workgroupName;
|
||||||
this.connection = connection;
|
this.connection = connection;
|
||||||
inQueue = false;
|
inQueue = false;
|
||||||
invitationListeners = new ArrayList();
|
|
||||||
queueListeners = new ArrayList();
|
queueListeners = new ArrayList();
|
||||||
|
|
||||||
// Register as a queue listener for internal usage by this instance.
|
// Register as a queue listener for internal usage by this instance.
|
||||||
|
@ -88,12 +127,17 @@ public class Workgroup {
|
||||||
});
|
});
|
||||||
|
|
||||||
// Register an invitation listener for internal usage by this instance.
|
// Register an invitation listener for internal usage by this instance.
|
||||||
addInvitationListener(new InvitationListener() {
|
addInvitationListener(new PacketListener() {
|
||||||
public void invitationReceived(Invitation invitation) {
|
|
||||||
|
public void processPacket(Packet packet) {
|
||||||
|
GroupChatInvitation invitation = (GroupChatInvitation)packet.getExtension(
|
||||||
|
GroupChatInvitation.ELEMENT_NAME, GroupChatInvitation.NAMESPACE);
|
||||||
|
if (invitation != null) {
|
||||||
inQueue = false;
|
inQueue = false;
|
||||||
queuePosition = -1;
|
queuePosition = -1;
|
||||||
queueRemainingTime = -1;
|
queueRemainingTime = -1;
|
||||||
}
|
}
|
||||||
|
}
|
||||||
});
|
});
|
||||||
|
|
||||||
// Register a packet listener for all queue events.
|
// Register a packet listener for all queue events.
|
||||||
|
@ -102,11 +146,13 @@ public class Workgroup {
|
||||||
|
|
||||||
PacketFilter filter = new AndFilter(new FromContainsFilter(this.workgroupName), orFilter);
|
PacketFilter filter = new AndFilter(new FromContainsFilter(this.workgroupName), orFilter);
|
||||||
|
|
||||||
connection.addPacketListener(new PacketListener() {
|
packetListener = new PacketListener() {
|
||||||
|
|
||||||
public void processPacket(Packet packet) {
|
public void processPacket(Packet packet) {
|
||||||
handlePacket(packet);
|
handlePacket(packet);
|
||||||
}
|
}
|
||||||
}, filter);
|
};
|
||||||
|
connection.addPacketListener(packetListener, filter);
|
||||||
}
|
}
|
||||||
|
|
||||||
/**
|
/**
|
||||||
|
@ -306,34 +352,14 @@ public class Workgroup {
|
||||||
* Adds an invitation listener that will be notified of groupchat invitations
|
* Adds an invitation listener that will be notified of groupchat invitations
|
||||||
* from the workgroup for the the user that created this Workgroup instance.
|
* from the workgroup for the the user that created this Workgroup instance.
|
||||||
*
|
*
|
||||||
* @param invitationListener the invitation listener.
|
* @param packetListener the invitation listener.
|
||||||
*/
|
*/
|
||||||
public void addInvitationListener(InvitationListener invitationListener) {
|
public void addInvitationListener(PacketListener packetListener) {
|
||||||
synchronized(invitationListeners) {
|
connection.addPacketListener(packetListener, null);
|
||||||
if (!invitationListeners.contains(invitationListener)) {
|
|
||||||
invitationListeners.add(invitationListener);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
}
|
||||||
|
|
||||||
/**
|
protected void finalize() throws Throwable {
|
||||||
* Removes an invitation listener.
|
connection.removePacketListener(packetListener);
|
||||||
*
|
|
||||||
* @param invitationListener the invitation listener.
|
|
||||||
*/
|
|
||||||
public void removeQueueListener(InvitationListener invitationListener) {
|
|
||||||
synchronized(invitationListeners) {
|
|
||||||
invitationListeners.remove(invitationListener);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
private void fireInvitationEvent(Invitation invitation) {
|
|
||||||
synchronized (invitationListeners) {
|
|
||||||
for (Iterator i=invitationListeners.iterator(); i.hasNext(); ) {
|
|
||||||
InvitationListener listener = (InvitationListener)i.next();
|
|
||||||
listener.invitationReceived(invitation);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
}
|
||||||
|
|
||||||
private void fireQueueJoinedEvent() {
|
private void fireQueueJoinedEvent() {
|
||||||
|
@ -383,35 +409,6 @@ public class Workgroup {
|
||||||
if (pe != null) {
|
if (pe != null) {
|
||||||
fireQueueDepartedEvent();
|
fireQueueDepartedEvent();
|
||||||
}
|
}
|
||||||
else {
|
|
||||||
// Check to see if the user has been invited to a chat.
|
|
||||||
GroupChatInvitation invitation = (GroupChatInvitation)msg.getExtension(
|
|
||||||
"x", "jabber:x:conference");
|
|
||||||
|
|
||||||
if (invitation != null) {
|
|
||||||
String roomAddress = invitation.getRoomAddress();
|
|
||||||
String sessionID = null;
|
|
||||||
Map metaData = null;
|
|
||||||
|
|
||||||
pe = msg.getExtension(SessionID.ELEMENT_NAME,
|
|
||||||
SessionID.NAMESPACE);
|
|
||||||
if (pe != null) {
|
|
||||||
sessionID = ((SessionID)pe).getSessionID();
|
|
||||||
}
|
|
||||||
|
|
||||||
pe = msg.getExtension(MetaData.ELEMENT_NAME,
|
|
||||||
MetaData.NAMESPACE);
|
|
||||||
if (pe != null) {
|
|
||||||
metaData = ((MetaData)pe).getMetaData();
|
|
||||||
}
|
|
||||||
|
|
||||||
Invitation inv = new Invitation(connection.getUser(), roomAddress,
|
|
||||||
workgroupName, sessionID, msg.getBody(),
|
|
||||||
msg.getFrom(), metaData);
|
|
||||||
|
|
||||||
fireInvitationEvent(inv);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
}
|
||||||
// Check to see if it's a queue update notification.
|
// Check to see if it's a queue update notification.
|
||||||
else if (packet instanceof QueueUpdate) {
|
else if (packet instanceof QueueUpdate) {
|
||||||
|
@ -446,7 +443,7 @@ public class Workgroup {
|
||||||
buf.append("<queue-notifications/>");
|
buf.append("<queue-notifications/>");
|
||||||
|
|
||||||
// Add any meta-data.
|
// Add any meta-data.
|
||||||
buf.append(MetaDataUtils.serializeMetaData(metaData));
|
buf.append(MetaDataUtils.encodeMetaData(metaData));
|
||||||
|
|
||||||
buf.append("</join-queue>");
|
buf.append("</join-queue>");
|
||||||
|
|
||||||
|
|
|
@ -3,10 +3,51 @@
|
||||||
* $Revision$
|
* $Revision$
|
||||||
* $Date$
|
* $Date$
|
||||||
*
|
*
|
||||||
* Copyright (C) 1999-2003 Jive Software. All rights reserved.
|
* Copyright (C) 2002-2004 Jive Software. All rights reserved.
|
||||||
|
* ====================================================================
|
||||||
|
* The Jive Software License (based on Apache Software License, Version 1.1)
|
||||||
*
|
*
|
||||||
* This software is the proprietary information of Jive Software.
|
* Redistribution and use in source and binary forms, with or without
|
||||||
* Use is subject to license terms.
|
* modification, are permitted provided that the following conditions
|
||||||
|
* are met:
|
||||||
|
*
|
||||||
|
* 1. Redistributions of source code must retain the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer.
|
||||||
|
*
|
||||||
|
* 2. Redistributions in binary form must reproduce the above copyright
|
||||||
|
* notice, this list of conditions and the following disclaimer in
|
||||||
|
* the documentation and/or other materials provided with the
|
||||||
|
* distribution.
|
||||||
|
*
|
||||||
|
* 3. The end-user documentation included with the redistribution,
|
||||||
|
* if any, must include the following acknowledgment:
|
||||||
|
* "This product includes software developed by
|
||||||
|
* Jive Software (http://www.jivesoftware.com)."
|
||||||
|
* Alternately, this acknowledgment may appear in the software itself,
|
||||||
|
* if and wherever such third-party acknowledgments normally appear.
|
||||||
|
*
|
||||||
|
* 4. The names "Smack" and "Jive Software" must not be used to
|
||||||
|
* endorse or promote products derived from this software without
|
||||||
|
* prior written permission. For written permission, please
|
||||||
|
* contact webmaster@jivesoftware.com.
|
||||||
|
*
|
||||||
|
* 5. Products derived from this software may not be called "Smack",
|
||||||
|
* nor may "Smack" appear in their name, without prior written
|
||||||
|
* permission of Jive Software.
|
||||||
|
*
|
||||||
|
* THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
|
||||||
|
* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
|
||||||
|
* OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
|
||||||
|
* DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR
|
||||||
|
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
|
||||||
|
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
|
||||||
|
* LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
|
||||||
|
* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
|
||||||
|
* ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
|
||||||
|
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
|
||||||
|
* OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
|
||||||
|
* SUCH DAMAGE.
|
||||||
|
* ====================================================================
|
||||||
*/
|
*/
|
||||||
|
|
||||||
package org.jivesoftware.smackx.workgroup.util;
|
package org.jivesoftware.smackx.workgroup.util;
|
||||||
|
@ -20,7 +61,7 @@ import java.util.Hashtable;
|
||||||
import java.util.Collections;
|
import java.util.Collections;
|
||||||
import java.io.IOException;
|
import java.io.IOException;
|
||||||
|
|
||||||
import org.jivesoftware.smackx.workgroup.MetaData;
|
import org.jivesoftware.smackx.workgroup.packet.MetaData;
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Utility class for meta-data parsing and writing.
|
* Utility class for meta-data parsing and writing.
|
||||||
|
@ -30,15 +71,18 @@ import org.jivesoftware.smackx.workgroup.MetaData;
|
||||||
public class MetaDataUtils {
|
public class MetaDataUtils {
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Parses any available meta-data and returns it as a Map of String name/value pairs. The
|
* Parses any available meta-data and returns it as a Map of String name/value
|
||||||
* parser must be positioned at an opening meta-data tag, or the an empty map will be returned.
|
* pairs. The parser must be positioned at an opening meta-data tag, or an
|
||||||
|
* empty map will be returned.
|
||||||
*
|
*
|
||||||
* @param parser the XML parser positioned at an opening meta-data tag.
|
* @param parser the XML parser positioned at an opening meta-data tag.
|
||||||
* @return the meta-data.
|
* @return the meta-data.
|
||||||
* @throws XmlPullParserException if an error occurs while parsing the XML.
|
* @throws XmlPullParserException if an error occurs while parsing the XML.
|
||||||
* @throws IOException if an error occurs while parsing the XML.
|
* @throws IOException if an error occurs while parsing the XML.
|
||||||
*/
|
*/
|
||||||
public static Map parseMetaData(XmlPullParser parser) throws XmlPullParserException, IOException {
|
public static Map parseMetaData(XmlPullParser parser) throws XmlPullParserException,
|
||||||
|
IOException
|
||||||
|
{
|
||||||
int eventType = parser.getEventType();
|
int eventType = parser.getEventType();
|
||||||
|
|
||||||
// If correctly positioned on an opening meta-data tag, parse meta-data.
|
// If correctly positioned on an opening meta-data tag, parse meta-data.
|
||||||
|
@ -67,12 +111,12 @@ public class MetaDataUtils {
|
||||||
}
|
}
|
||||||
|
|
||||||
/**
|
/**
|
||||||
* Serializes a Map of String name/value pairs into the meta-data XML format.
|
* Encodes a Map of String name/value pairs into the meta-data XML format.
|
||||||
*
|
*
|
||||||
* @param metaData the Map of meta-data.
|
* @param metaData the Map of meta-data.
|
||||||
* @return the meta-data values in XML form.
|
* @return the meta-data values in XML form.
|
||||||
*/
|
*/
|
||||||
public static String serializeMetaData(Map metaData) {
|
public static String encodeMetaData(Map metaData) {
|
||||||
StringBuffer buf = new StringBuffer();
|
StringBuffer buf = new StringBuffer();
|
||||||
if (metaData != null && metaData.size() > 0) {
|
if (metaData != null && metaData.size() > 0) {
|
||||||
buf.append("<metadata xmlns=\"http://www.jivesoftware.com/workgroup/metadata\">");
|
buf.append("<metadata xmlns=\"http://www.jivesoftware.com/workgroup/metadata\">");
|
||||||
|
|
Loading…
Reference in a new issue