/** * $RCSfile$ * $Revision$ * $Date$ * * Copyright (C) 2002-2004 Jive Software. All rights reserved. * ==================================================================== * The Jive Software License (based on Apache Software License, Version 1.1) * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * * 1. Redistributions of source code must retain the above copyright * notice, this list of conditions and the following disclaimer. * * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in * the documentation and/or other materials provided with the * distribution. * * 3. The end-user documentation included with the redistribution, * if any, must include the following acknowledgment: * "This product includes software developed by * Jive Software (http://www.jivesoftware.com)." * Alternately, this acknowledgment may appear in the software itself, * if and wherever such third-party acknowledgments normally appear. * * 4. The names "Smack" and "Jive Software" must not be used to * endorse or promote products derived from this software without * prior written permission. For written permission, please * contact webmaster@jivesoftware.com. * * 5. Products derived from this software may not be called "Smack", * nor may "Smack" appear in their name, without prior written * permission of Jive Software. * * THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED * WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES * OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE * DISCLAIMED. IN NO EVENT SHALL JIVE SOFTWARE OR * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT * LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF * USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, * OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT * OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF * SUCH DAMAGE. * ==================================================================== */ package org.jivesoftware.smackx.workgroup.agent; import java.util.Date; import java.util.Map; import org.jivesoftware.smack.XMPPConnection; import org.jivesoftware.smack.packet.IQ; import org.jivesoftware.smack.packet.Packet; /** * A class embodying the semantic agent chat offer; specific instances allow * the acceptance or rejecting of the offer.
* * @author Matt Tucker * @author Derek DeMoro */ public class Offer { private XMPPConnection connection; private WorkgroupSession session; private String sessionID; private String userID; private String workgroupName; private Date expiresDate; private Map metaData; /** * Creates a new offer. * * @param conn the XMPP connection with which the issuing session was created. * @param workgroupSession the agent session instance through which this offer was issued. * @param userID the XMPP address of the user from which the offer originates. * @param workgroupName the fully qualified name of the workgroup. * @param expiresDate the date at which this offer expires. * @param sessionID the session id associated with the offer. * @param metaData the metadata associated with the offer. */ public Offer(XMPPConnection conn, WorkgroupSession workgroupSession, String userID, String workgroupName, Date expiresDate, String sessionID, Map metaData) { this.connection = conn; this.session = workgroupSession; this.userID = userID; this.workgroupName = workgroupName; this.expiresDate = expiresDate; this.sessionID = sessionID; this.metaData = metaData; } /** * Accepts the offer. */ public void accept() { Packet acceptPacket = new AcceptPacket( this.session.getWorkgroupName() ); connection.sendPacket( acceptPacket ); // TODO: listen for a reply. } /** * Rejects the offer. */ public void reject() { RejectPacket rejectPacket = new RejectPacket( this.session.getWorkgroupName() ); connection.sendPacket( rejectPacket ); // TODO: listen for a reply. } /** * Returns the XMPP address of the user from which the offer originates * (eg jsmith@example.com/WebClient). For example, if the user jsmith initiates * a support request by joining the workgroup queue, then this user ID will be * jsmith's address. * * @return the XMPP address of the user from which the offer originates. */ public String getUserID() { return userID; } /** * The fully qualified name of the workgroup (eg support@example.com) * that this offer is from. * * @return the name of the workgroup this offer is from. */ public String getWorkgroupName() { return this.workgroupName; } /** * The date when this offer will expire. The agent must {@link #accept()} * the offer before the expiration date or the offer will lapse and be * routed to another agent. Alternatively, the agent can {@link #reject()} * the offer at any time if they don't wish to accept it.. * * @return the date at which this offer expires. */ public Date getExpiresDate() { return this.expiresDate; } /** * The session ID associated with this offer. * * @return the session ID associated with this offer. */ public String getSessionID() { return this.sessionID; } /** * Returns the meta-data associated with this offer. * * @return the offer meta-data. */ public Map getMetaData() { return this.metaData; } /** * Packet for rejecting offers. */ private class RejectPacket extends IQ { RejectPacket( String workgroup ) { this.setTo( workgroup ); this.setType( IQ.Type.SET ); } public String getChildElementXML() { return ""; } } /** * Packet for accepting an offer. */ private class AcceptPacket extends IQ { AcceptPacket( String workgroup ) { this.setTo( workgroup ); this.setType( IQ.Type.SET ); } public String getChildElementXML() { return ""; } } }