/** * * Copyright 2003-2007 Jive Software. * * Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. */ package org.jivesoftware.smackx.workgroup.agent; import org.jivesoftware.smackx.workgroup.packet.AgentStatus; import org.jivesoftware.smackx.workgroup.packet.AgentStatusRequest; import org.jivesoftware.smack.StanzaListener; import org.jivesoftware.smack.SmackException.NotConnectedException; import org.jivesoftware.smack.XMPPConnection; import org.jivesoftware.smack.filter.StanzaFilter; import org.jivesoftware.smack.filter.StanzaTypeFilter; import org.jivesoftware.smack.packet.Stanza; import org.jivesoftware.smack.packet.Presence; import org.jxmpp.jid.EntityFullJid; import org.jxmpp.jid.Jid; import org.jxmpp.jid.parts.Resourcepart; import org.jxmpp.util.XmppStringUtils; import java.util.ArrayList; import java.util.Collections; import java.util.HashMap; import java.util.HashSet; import java.util.Iterator; import java.util.List; import java.util.Map; import java.util.Set; import java.util.logging.Logger; /** * Manges information about the agents in a workgroup and their presence. * * @author Matt Tucker * @see AgentSession#getAgentRoster() */ public class AgentRoster { private static final Logger LOGGER = Logger.getLogger(AgentRoster.class.getName()); private static final int EVENT_AGENT_ADDED = 0; private static final int EVENT_AGENT_REMOVED = 1; private static final int EVENT_PRESENCE_CHANGED = 2; private XMPPConnection connection; private Jid workgroupJID; private List entries; private List listeners; private final Map> presenceMap = new HashMap<>(); // The roster is marked as initialized when at least a single roster packet // has been recieved and processed. boolean rosterInitialized = false; /** * Constructs a new AgentRoster. * * @param connection an XMPP connection. * @throws NotConnectedException * @throws InterruptedException */ AgentRoster(XMPPConnection connection, Jid workgroupJID) throws NotConnectedException, InterruptedException { this.connection = connection; this.workgroupJID = workgroupJID; entries = new ArrayList(); listeners = new ArrayList(); // Listen for any roster packets. StanzaFilter rosterFilter = new StanzaTypeFilter(AgentStatusRequest.class); connection.addAsyncStanzaListener(new AgentStatusListener(), rosterFilter); // Listen for any presence packets. connection.addAsyncStanzaListener(new PresencePacketListener(), new StanzaTypeFilter(Presence.class)); // Send request for roster. AgentStatusRequest request = new AgentStatusRequest(); request.setTo(workgroupJID); connection.sendStanza(request); } /** * Reloads the entire roster from the server. This is an asynchronous operation, * which means the method will return immediately, and the roster will be * reloaded at a later point when the server responds to the reload request. * @throws NotConnectedException * @throws InterruptedException */ public void reload() throws NotConnectedException, InterruptedException { AgentStatusRequest request = new AgentStatusRequest(); request.setTo(workgroupJID); connection.sendStanza(request); } /** * Adds a listener to this roster. The listener will be fired anytime one or more * changes to the roster are pushed from the server. * * @param listener an agent roster listener. */ public void addListener(AgentRosterListener listener) { synchronized (listeners) { if (!listeners.contains(listener)) { listeners.add(listener); // Fire events for the existing entries and presences in the roster for (Iterator it = getAgents().iterator(); it.hasNext();) { String jid = it.next(); // Check again in case the agent is no longer in the roster (highly unlikely // but possible) if (entries.contains(jid)) { // Fire the agent added event listener.agentAdded(jid); Map userPresences = presenceMap.get(jid); if (userPresences != null) { Iterator presences = userPresences.values().iterator(); while (presences.hasNext()) { // Fire the presence changed event listener.presenceChanged(presences.next()); } } } } } } } /** * Removes a listener from this roster. The listener will be fired anytime one or more * changes to the roster are pushed from the server. * * @param listener a roster listener. */ public void removeListener(AgentRosterListener listener) { synchronized (listeners) { listeners.remove(listener); } } /** * Returns a count of all agents in the workgroup. * * @return the number of agents in the workgroup. */ public int getAgentCount() { return entries.size(); } /** * Returns all agents (String JID values) in the workgroup. * * @return all entries in the roster. */ public Set getAgents() { Set agents = new HashSet(); synchronized (entries) { for (Iterator i = entries.iterator(); i.hasNext();) { agents.add(i.next()); } } return Collections.unmodifiableSet(agents); } /** * Returns true if the specified XMPP address is an agent in the workgroup. * * @param jid the XMPP address of the agent (eg "jsmith@example.com"). The * address can be in any valid format (e.g. "domain/resource", "user@domain" * or "user@domain/resource"). * @return true if the XMPP address is an agent in the workgroup. */ public boolean contains(Jid jid) { if (jid == null) { return false; } synchronized (entries) { for (Iterator i = entries.iterator(); i.hasNext();) { String entry = i.next(); if (entry.equals(jid)) { return true; } } } return false; } /** * Returns the presence info for a particular agent, or null if the agent * is unavailable (offline) or if no presence information is available.

* * @param user a fully qualified xmpp JID. The address could be in any valid format (e.g. * "domain/resource", "user@domain" or "user@domain/resource"). * @return the agent's current presence, or null if the agent is unavailable * or if no presence information is available.. */ public Presence getPresence(Jid user) { Jid key = getPresenceMapKey(user); Map userPresences = presenceMap.get(key); if (userPresences == null) { Presence presence = new Presence(Presence.Type.unavailable); presence.setFrom(user); return presence; } else { // Find the resource with the highest priority // Might be changed to use the resource with the highest availability instead. Iterator it = userPresences.keySet().iterator(); Presence p; Presence presence = null; while (it.hasNext()) { p = userPresences.get(it.next()); if (presence == null){ presence = p; } else { if (p.getPriority() > presence.getPriority()) { presence = p; } } } if (presence == null) { presence = new Presence(Presence.Type.unavailable); presence.setFrom(user); return presence; } else { return presence; } } } /** * Returns the key to use in the presenceMap for a fully qualified xmpp ID. The roster * can contain any valid address format such us "domain/resource", "user@domain" or * "user@domain/resource". If the roster contains an entry associated with the fully qualified * xmpp ID then use the fully qualified xmpp ID as the key in presenceMap, otherwise use the * bare address. Note: When the key in presenceMap is a fully qualified xmpp ID, the * userPresences is useless since it will always contain one entry for the user. * * @param user the fully qualified xmpp ID, e.g. jdoe@example.com/Work. * @return the key to use in the presenceMap for the fully qualified xmpp ID. */ private Jid getPresenceMapKey(Jid user) { Jid key = user; if (!contains(user)) { key = user.asEntityBareJidIfPossible(); } return key; } /** * Fires event to listeners. */ private void fireEvent(int eventType, Object eventObject) { AgentRosterListener[] listeners = null; synchronized (this.listeners) { listeners = new AgentRosterListener[this.listeners.size()]; this.listeners.toArray(listeners); } for (int i = 0; i < listeners.length; i++) { switch (eventType) { case EVENT_AGENT_ADDED: listeners[i].agentAdded((String)eventObject); break; case EVENT_AGENT_REMOVED: listeners[i].agentRemoved((String)eventObject); break; case EVENT_PRESENCE_CHANGED: listeners[i].presenceChanged((Presence)eventObject); break; } } } /** * Listens for all presence packets and processes them. */ private class PresencePacketListener implements StanzaListener { public void processPacket(Stanza packet) { Presence presence = (Presence)packet; EntityFullJid from = presence.getFrom().asEntityFullJidIfPossible(); if (from == null) { // TODO Check if we need to ignore these presences or this is a server bug? LOGGER.warning("Presence with non full JID from: " + presence.toXML()); return; } Jid key = getPresenceMapKey(from); // If an "available" packet, add it to the presence map. Each presence map will hold // for a particular user a map with the presence packets saved for each resource. if (presence.getType() == Presence.Type.available) { // Ignore the presence packet unless it has an agent status extension. AgentStatus agentStatus = (AgentStatus)presence.getExtension( AgentStatus.ELEMENT_NAME, AgentStatus.NAMESPACE); if (agentStatus == null) { return; } // Ensure that this presence is coming from an Agent of the same workgroup // of this Agent else if (!workgroupJID.equals(agentStatus.getWorkgroupJID())) { return; } Map userPresences; // Get the user presence map if (presenceMap.get(key) == null) { userPresences = new HashMap<>(); presenceMap.put(key, userPresences); } else { userPresences = presenceMap.get(key); } // Add the new presence, using the resources as a key. synchronized (userPresences) { userPresences.put(from.getResourcepart(), presence); } // Fire an event. synchronized (entries) { for (Iterator i = entries.iterator(); i.hasNext();) { String entry = i.next(); if (entry.equals(key.asEntityBareJidIfPossible())) { fireEvent(EVENT_PRESENCE_CHANGED, packet); } } } } // If an "unavailable" packet, remove any entries in the presence map. else if (presence.getType() == Presence.Type.unavailable) { if (presenceMap.get(key) != null) { Map userPresences = presenceMap.get(key); synchronized (userPresences) { userPresences.remove(from.getResourcepart()); } if (userPresences.isEmpty()) { presenceMap.remove(key); } } // Fire an event. synchronized (entries) { for (Iterator i = entries.iterator(); i.hasNext();) { String entry = i.next(); if (entry.equals(key.asEntityBareJidIfPossible())) { fireEvent(EVENT_PRESENCE_CHANGED, packet); } } } } } } /** * Listens for all roster packets and processes them. */ private class AgentStatusListener implements StanzaListener { public void processPacket(Stanza packet) { if (packet instanceof AgentStatusRequest) { AgentStatusRequest statusRequest = (AgentStatusRequest)packet; for (Iterator i = statusRequest.getAgents().iterator(); i.hasNext();) { AgentStatusRequest.Item item = i.next(); String agentJID = item.getJID(); if ("remove".equals(item.getType())) { // Removing the user from the roster, so remove any presence information // about them. String key = XmppStringUtils.parseLocalpart(XmppStringUtils.parseLocalpart(agentJID) + "@" + XmppStringUtils.parseDomain(agentJID)); presenceMap.remove(key); // Fire event for roster listeners. fireEvent(EVENT_AGENT_REMOVED, agentJID); } else { entries.add(agentJID); // Fire event for roster listeners. fireEvent(EVENT_AGENT_ADDED, agentJID); } } // Mark the roster as initialized. rosterInitialized = true; } } } }